Terms of service

Terms of Service – RetroShot

Last updated: March 21, 2026

Welcome to RetroShot. Throughout the site, the terms “we”, “us”, and “our” refer to RetroShot. By accessing or purchasing from our store, you agree to the following Terms of Service.

Please read these Terms carefully before using our website.

1. Use of Our Services

By using our website, you confirm that:

  • You are at least 18 years old (or the age of majority in your region)
  • All information you provide is accurate and complete
  • You will not use our products or services for any illegal or unauthorized purpose

We reserve the right to refuse service to anyone at any time.

2. Products & Representation

We aim to display our products as accurately as possible. However:

  • Product colours and appearance may vary depending on your screen
  • Product performance may vary depending on your setup, device, or software

⚠️ Important:
RetroShot products (including gaming light guns) may require setup and are not guaranteed to be compatible with every game, device, or emulator configuration.

3. Orders & Acceptance

When you place an order, you are making an offer to purchase.

  • Orders are only confirmed once payment is successfully processed
  • We reserve the right to cancel or refuse any order at our discretion
  • You must review your order before submitting

⚠️ Orders cannot be cancelled once they have been processed or shipped

4. Pricing & Payments

  • All prices are listed in your selected currency
  • Prices may change at any time without notice
  • Prices do not include shipping, taxes, or import duties unless stated

You agree that:

  • Your payment details are valid
  • You are authorized to use the payment method

Payments are securely processed via third-party providers such as Shopify Payments and PayPal.

5. Shipping & Delivery

We ship worldwide.

  • Orders are processed within 1–3 business days
  • Delivery times are estimates and not guaranteed

⚠️ Important:

  • Some products may be shipped from international suppliers
  • Shipping times may vary due to customs, carrier delays, or external factors
  • We are not responsible for delays once the order has been dispatched

Once your order is handed to the carrier:

  • Risk of loss transfers to you

6. Returns & Refunds

All returns and refunds are handled in accordance with our Refund Policy.

  • Items must meet return eligibility requirements
  • Returns must be approved before being sent back

For full details, please refer to our Refund Policy.

7. Product Use & Liability

By purchasing from RetroShot, you agree that:

  • Our products are intended for entertainment purposes only
  • You use all products at your own risk

We are not liable for:

  • Misuse of products
  • Incorrect setup or configuration
  • Incompatibility with specific games, systems, or software

8. Intellectual Property

All content on this website (including logos, branding, images, videos, and text) is owned by RetroShot.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Use for commercial purposes

Without our written permission.

9. Third-Party Tools & Links

We may provide access to third-party tools or links.

  • These are provided “as is”
  • We are not responsible for their performance or content

Any use of third-party services is at your own risk.

10. Shopify Platform

Our store is hosted on Shopify.

All purchases are made directly with RetroShot — not Shopify.

Shopify is not responsible for:

  • Products
  • Orders
  • Shipping
  • Refunds

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you agree to how we collect and use your data.

12. Errors & Changes

We reserve the right to:

  • Correct errors or inaccuracies
  • Update product information
  • Cancel orders if information is incorrect

This may occur at any time without prior notice.

13. Prohibited Use

You agree not to use our site for:

  • Illegal activity
  • Fraudulent behaviour
  • Interfering with the site’s functionality
  • Attempting to access restricted areas

We may suspend or terminate access if these terms are violated.

14. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted use
  • Error-free operation
  • Compatibility with all systems

15. Limitation of Liability

To the fullest extent permitted by law, RetroShot is not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Issues arising from product use

This includes any damages related to:

  • Shipping delays
  • Product incompatibility
  • Improper setup

16. Indemnification

You agree to indemnify and hold RetroShot harmless from any claims arising from:

  • Your misuse of the site or products
  • Your violation of these Terms
  • Your violation of any laws or third-party rights

17. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes will be handled in the courts of that jurisdiction.

18. Changes to These Terms

We may update these Terms at any time.

Changes take effect immediately once posted on this page.

19. Contact Information

For any questions regarding these Terms:

📧 retroshootr@gmail.com